Wednesday, October 16, 2013

I'm not a (insert profession) but...

This is probably the most dreaded phrase professionals of any area can hear from a client. With the easy of access to information provided by various websites and search engines, almost any one has instant access to information once only available through years of training, education, and the dreaded white paper. Now anyone with a smart phone can find out which streets are normally crowded at 5pm on a Wednesday in a city they've never been to. I imagine doctors take the brunt of this with the amount of medical (mis)information available on the internet. I'm not saying the availability of this information is a bad thing, merely that its painfully obnoxious to have someone freaking out, convinced they have a brain tumor, when they are merely dehydrated. (Sometimes I just put in how I'm feeling that day into the WebMD symptom checker to see how many times I can get thyroid cancer to show up). Regardless, this happens in every industry, and as much as I dislike being on the receiving end of this phrase, I truly hate finding myself saying this.
The other evening, while admiring the new progress in the backyard, my husband says, "I wonder why they only have one gas line. This one goes out to the fire pit. What about the line for the BBQ?" To set the stage a bit more, here are two techno-geeks outside in their business attire staring into a trench with a yellow plastic hose "guessing" that its the gas line and wondering if they know more than the very experienced, hard working landscape contractors.
bright yellow line to fire pit
Neither my husband or I like being in this position. We're fully aware we are not the experts, but on the off chance something was forgotten, is it better to speak up now while fixes are easy to make. After tactfully wording an email, we decide to ask the next day.
It turns out that this was, indeed forgotten and there was some mild panicking as the inspector was suppose to come that afternoon. Things were fixed, disaster averted, Toyko saved, and we learned a valuable lesson.
Fixed! Duct tape solves everything...

It turns out the plan didn't clearly show the gas line split for the BBQ, and even though it had been discussed with the main contractor, it wasn't communicated to the foreman. We reviewed all the other details that weren't necessarily on the plan with the foreman to make sure everyone was on the same page. So what is the lesson we learned?
Get everything in writing?
Make sure everyone has a copy of all the details?
Trust your instincts?
I'm not a doctor but I'm farily sure I know which leg is broken?

Maybe we didn't learn a lesson.

Day 13: Still trenchy...

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